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This highlighted the overrepresentation of customers identified as high risk among high stakers, although this data could not explore the cause of such overrepresentation. In addition to the views and evidence provided through the consultation, DCMS has considered a wider body of background information to guide decision making. Parts 1 to 4 of this document sets out respondent views and evidence on each section of the consultation before outlining the government response and intended action in each area. During this time, 98 submissions were received, including 4 by email and 94 via our survey platform. In April 2023, DCMS published the white paper on gambling setting out the government’s plans for bringing the regulation of the gambling sector into the digital age.
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This figure is lower than that shown in the table above because some respondents selected £2 (Option 1) but explained in the free text response that they were in favour of a limit below £2. Having worked with the Gambling Commission, we are confident that these games can adequately be captured by the Gambling Commission’s existing definition, although this is ultimately subject to due legal process on interpretation. We welcome stakeholders’ general support for the descriptions proposed in the consultation. Further, since March 2020, the Gambling Commission has been collecting and publishing detailed information from online gambling operators.
Some noted that many gambling operators already offer additional protections for customers aged 18 to 24 such as restrictions on high-value customer schemes, lower deposit limits, and bespoke social media advertising requirements. Others felt that a two-tier approach to stake limits would only serve to generate further disparity with the land-based sector where the same limits are consistent across all adults. 34% of consultation respondents were in favour of a universal limit of £2 across all adult age groups as the lowest limit within the consultation range. There were a number of views on whether additional protections are needed for young adults and whether a separate lower stake limit should be implemented.
In the Gambling Commission’s participation survey, reporting on data in the year to March 2023, the problem gambling rate for 16 to 24 year olds (1%) was higher than the headline problem gambling rate (0.3%). Respondents who were not in favour of a separate limit raised concerns about some adults being treated differently based only online casinos no gamestop on their age. Respondents also mentioned that younger adults may be less informed on the risks of gambling or may have lower incomes than older adults. It is unclear how many of those who supported consistency in limits for all adults would support a lower limit for young adults if the general limit is to be higher than £2. Our intention is that there will be future opportunities to review and if necessary adjust the limits. The Gambling Commission is also exploring improvements to online harm detection algorithms which will mean other markers of harm are more effectively identified and acted on.
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The consultation document set out our intention to give a minimum of 6 weeks transition period for operators to become compliant with the new rules. The researchers conclude that young people and young adults experiencing problem gambling should be considered at risk for suicidality. A cross-sectional research study from 2021 found an association between suicide attempts in 16 to 24 year olds and problem gambling, even after adjustment for other factors.
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These games typically include online slots, table games such as blackjack and roulette, and live dealer casino games streamed in real time. An online casino is a digital platform where players can access casino games. A few respondents highlighted the need for appropriate monitoring and evaluation of stake limits for online slots games and called for further evidence in this area. We have committed to introducing a maximum stake limit for online slots games to minimise the risk of runaway or rapid losses which can contribute significantly to gambling-related harm. Many of the 16,000 call for evidence respondents addressed this issue, and specifically supported the introduction of a maximum stake limit for online slots games. As set out in the white paper and the July 2023 consultation, there is strong evidence of product-driven risk from online slots games, which is likely to be exacerbated by the ability for operators to offer theoretically limitless stakes.
Many of those who felt the description was too vague expressed concerns that gambling operators could be incentivised to develop products which are functionally similar to online slots but might be argued to be technically exempt to circumvent stake limits. Ahead of the consultation, we also requested data from Flutter, who introduced a maximum stake limit for slots games of £10 per spin across all of its brands in 2021. There were some clear themes amongst the responses, notably that online slots are a high-risk gambling product and that statutory stake limits are necessary to reduce the risk of gambling-related harm. Kong Casino is the best online casino for UK players. We have over 900 of the best online casino games, with more being continuously added.
However, some industry respondents felt that a two-tier limit was still preferable to a universally low limit for all adults, despite the additional implementation challenges. However, some industry respondents were much more supportive of a separate age limit for young adults which recognises the particular risks for that cohort, and aligns with the broader aims of the white paper in protecting vulnerable groups. These respondents argued that a separate limit could be unfairly discriminatory and provide a precedent for discrimination based on other protected characteristics.
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We are grateful for the time and effort stakeholders committed to help inform and strengthen our policy position. Industry data submitted in response to the consultation highlighted that 38% of people stake over £2 at least once a year, and 20% over £5, but our new data suggests very few of these people stake at higher levels routinely. Following publication of the consultation document, we received further information from operators on how staking patterns vary for young adults aged 18 to 24 and the frequency at which all adults stake over a certain level.
The consultation was published alongside a consultation stage impact assessment to help inform respondent’s views. The introduction of a statutory levy on gambling operators will also ensure independent, long-term and trusted funding for high quality research to inform policy and regulation. In addition, in the time since consulting, we have looked to build on our evidence base by formal data requests to industry and carrying out desk research. We are grateful to the respondents who highlighted important evidence as part of their submissions.
After considering the consultation responses, we have decided to introduce a stake limit of £2 per spin for young adults aged 18 to 24. Several industry respondents suggested that implementation for a separate stake limit would take over 9 months. These respondents suggested that a separate stake limit for young adults would require extensive development by operators and software providers and would be far more complex and costly to implement than a universal limit. Overall, the majority (60%) of respondents favoured a stake limit of £2 or under for young adults aged 18 to 24. Of these respondents, the majority support a separate stake limit for young adults aged 18 to 24 that is £2 or below.
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While smart TVs are not yet as optimized for online gambling as smartphones or desktops, the trend is shifting. To tackle the illegal online gambling market, we have introduced new powers for the Gambling Commission so it can more effectively take action against the black market through provisions in the Home Office’s recent Criminal Justice Bill. This is outside the scope of this consultation but has been considered as part of the Gambling Act Review and is covered in the gambling white paper. The majority of these related to proposals outside of the scope of this consultation, including recommendations for further action on advertising and changes to game design and customer-led tools.
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There are also multiple live blackjack variants that include extra features and rules to add new dimensions to the games, often making them more dynamic and fast-paced than traditional blackjack tables. Winnings are determined by the game being played, the likelihood of a win and the amount of money that’s been staked during the round. If the player wins the round they’ll get their stake back, plus their winnings. This is how much the player is willing to gamble for each round of the game, whether that be the spin of a slot game or a round of blackjack. The TV can act as a supplementary device for immersive visuals and social gameplay.
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- These respondents disagreed for different reasons, with some saying it was unclear, others arguing it was too restrictive, and others saying it was not restrictive enough and might contain loopholes.
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- Having worked with the Gambling Commission, we are confident that these games can adequately be captured by the Gambling Commission’s existing definition, although this is ultimately subject to due legal process on interpretation.
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The imposed limit should serve as a maximum stake which customers can choose to stake up to, rather than as a new default which operators drive customers towards, or which is otherwise seen as objectively ‘safe’. We believe these limits will achieve the government’s stated objectives of reducing the risk of gambling-related harm, with a lower risk of unintended consequences and less disruption to the majority of gamblers who do not suffer harm. This extensive selection ensures an engaging and high-quality gaming experience for your audience. Our support team is ready to address any technical issues promptly, including incident management support, system error resolution, and troubleshooting gameplay problems.
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